And get ready. It's gonna be a LONG post.
So let's see, my last post was in what August? So a ton of things have happened since that time.
In September 2010, I finally got off my ass and got out of the HIE and into a hotel that is 100 times better where they have a proper management system and treat their employees like humans. Yeah, I know.
I'm still doing Audit, but I am making a hell of a lot more and have full benes. Whoo! And I'm right across from Disney again. YAY!
In October 2010, 10-10-10 to be exact, Jack and I finally were married. It was a splendid ceremony, not at Knott's like we had been trying for, but another venue that actually worked out so much better. It was at The Empty Grave, a maze located at the Anaheim Gardenwalk owned by some of Jack's friends. That had some of our family and closest friends attending, even most of my family was there.
I will post a different blog with pics for that soon.
Also was of course Haunt, and this year was a group trip, with Jack, Alex, Keith, Alex's boyfriend Paul and myself. And we had a blast as usual. Keith was already chomping at the bit asking for Haunt in 2011. I love that boy.
November went by nicely and I was able to have a small Thanksgiving with my turkey and all the trimmings.
December was busy, busy as all of us were working and possibly trying to move into a house with our friend Kile. I hadn't planned on putting up the tree or really celebrating, but to my surprise I came home Christmas morning to see that the tree and some decor was up as well as some gifts under the tree. That was a very sweet thing to do and a nice day. I also received my 3 month review to which I got a very good result.
January? Well, January was a pretty smooth month. Not too many things, basic life stuff.
But February....ah, now this past month was a lot to deal with. On the 8th, I had my birthday. We of course went to Disneyland and spent the whole day there. It was great fun as always.
But then tragedy happened on the 9th. A friend of mine(James' brother)was over visiting and he got a call from James' girlfriend. It was her saying that James was in the emergency room and that he was going home after being there for 6 hours. No one knew what was wrong, only that he had pain. But since the tests showed nothing, they discharged him. They had not called his brother as James had not wanted to alarm him, but the girlfriend finally gave in and called.
My friend went home and then called me a bit later saying James was on his way back to the hospital and he would let me know as soon as he heard anything.
I was on pins and needles as yes, James had some issues, but there was no real danger as far as we all knew. We were making plans for him to move in with us once Kile got the house so he could get out of his mom's place.
But at 2:40am on Feb. 10th, I got the call that James was gone. I lost it. I couldn't believe it. I had just talked to him the day before, his brother had dinner with him and he seemed okay. It was a shock to all of us. Yes, he had high blood pressure, yes he had problems with has back due to the rods in it from his accident many years before, but nothing prepared us for this.
He was only 27 years old. I didn't know how to react. I tried to go into work that night after crying for hours on end, but I couldn't do it. My manager took one look at me and said to go home, that I should be at home. I said okay and went home to lie in my bed. I called off for the next couple of days to try to recover.
Thing was, James and I got very close and he became a best friend to me. I didn't realize how close until that horrible phone call. I crumbled. And it was hard for me to go back to work, knowing that we wouldn't have our kooky 3am IM conversations or that he and his girl would not come over and hang out like they used to.
Then on the 18th, it was his funeral. That was terrible, seeing all of his family and most of his friends, most of them folks I knew as well having to say goodbye. I got up and said my tribute, Jack by my side, stammering out the words. I just wanted him to sit up, say it was all a gag, that he wasn't dead. Like it was the best Halloween type prank ever. But it didn't happen.
Then we went to the graveside service and that was even more awful as then it was final. The casket was closed. But the worst was yet to come. James' mom sought me out as her and I had not met each other yet. She hugged me for a long time, telling me how James had loved Jack and I. That she was always hearing about us and how glad she was we were his friends. She went on to say that yes, she knew he had been making plans to move in with us, but in a way she was glad we hadn't moved yet as she got more time to be with him.
That made me bawl again. I knew he cared, but not like that. It was such a great thing to know, but it hurt so much at the same time.
Afterwards, I went to his brother's house with a few others and we sat around talking and we had a few drinks. Now add this to the 2 Monsters I had as well as having worked my Audit shift the night before. We were all trying to forget the events of the day and when I got home, I tried to sleep. But my body was overworn. I began shaking uncontrollably. Jack made me go to emergency.
The doctor put me on an IV and I drained that bag dry. I told him about the last few days and he said I was suffering from massive fatigue and dehydration. I was ordered to not go back to work for the next 2 days.
This scared my husband and he watched over me like a hawk, making sure I ate, drank fluids, and got rest before I went back to work.
So now we are all trying to move forward and pick up the pieces. It really sucks as there are SO many things he and I talked about and shared. I get these twinges and it makes me feel miserable.
But I'm getting better. Or at least trying to.
It comes and goes.
His brother of course took it hard and I racked my brain to try to help him. We talked and it helped a little. I am trying to be strong as I know that's what James would want. Finally, this last week, I stumbled upon something that we could do and we went out, just he and I. On the 27th, we went to the shooting range.
I had never been and it was weird how doing that activity really was a release of so much tension. It was therapeutic for him as well. We plan on going again soon.
Of course, it doesn't ease the sadness completely, oh no. But it was nice to be able to lose myself in something for a teensy while.
So that's the gist of the news for right this moment. I am going to go and make myself busy as now my brain is full of memories and I need to not start crying again, because I promised I'd take care of myself.
I'll write again soon.
Until next time...
Showing posts with label Alex. Show all posts
Showing posts with label Alex. Show all posts
Tuesday, March 1, 2011
Saturday, March 28, 2009
It just gets better
So while I am out having lunch with Kile on Thursday, I get a phone call from my ex. His VM says that he is done and that I need to get our daughter by this weekend. Seems that she was on restriction for having a bad progress report and when her boyfriend came to take her to church, she was told she couldn't go. Well, she went. Hence my phone call. He proceeds to say that Lisa (stepmom) is already packing Alex's stuff.
Now I got majorly pissed as what the hell am I supposed to do? Especially since this is the day after the robbery and I had just finished telling all about it, then this happens. I call Alex to find out what's going on. She says she can't go back to a place she's not wanted. I say okay, give me a few minutes and I'll call you back. I look at Kile and he says let's go. Of course I am crying again 'cause this is just too much.
We get out to where she's at and I call Daryl. Wow, we talked ahem, yelled at each other for almost an hour. We go back and forth about what's going on. I tell him I am not saying that what Alex did was right, it's not. But what I am angry about is the fact that he told her to leave. I ask him if that is what he truly wants. He says no, but that Alex made her decision. I say, but you are the adult, the parent. Also, you cannot threaten me with this and not expect me to react. I have my friend here with a truck and I am ready to take her stuff now.
He says that's not how he wants this to go. I say I don't either, but you have to make a choice. He says he is not choosing Lisa over his kids. I said I never said that you did. I meant about the living situation. I know what's been going on. I've seen it. I put him on speaker and Alex talks to him too. Turns out that they (Lisa and Daryl) have been trying to get Alex to talk to a shrink about her problems.
I blow up at this, asking him why aren't you talking to her? He says well, I don't want to hear about her friends. I told him it's part and parcel the same thing. If she feels comfortable enough to tell you about her friends, then it will come down to her issues. Don't you get it? Then Alex pops up with that she has been feeling depressed and suicidal. He glosses it over like it's nothing. Uh yeah, that may be teenage angst, but I am taking no chances.
I ask again what he wants to do now. He says that it's Alex's decision and that Lisa has already packed half her stuff. I say and you're okay with that? He says yes. I say okay then, obviously the choice has been made. He is not happy, but has to deal with it. I lost it and I finally say what has been on my mind. And I am not alone. I told him you realize what's happening. She has done everything possible to poison you against your kids. And it worked. Alex says to him again about what it's like in the house, how Lisa ignores her and hides in the bedroom.
He says oh so now Lisa is the whole problem? I say no, but you no longer listen to the kids. And you promised that would never happen. That they are first in your life. He says that is still true. I say not from where I'm standing. He says what do you want from me? I say a home for our daughter that welcomes her and is not a place she has to worry about losing. Where she feels safe.
He says well, maybe that place is with you. I say maybe it is. He calms down and says all right. Then we will figure something out to help take care of her. I say okay, and by the way I will never put the kids against you. It's on you to keep a good relationship with them. He says we will talk soon and I hand the phone to Alex. They talk for a few more minutes and I hear her say I love you Dad.
We get to the house and Jack is waiting. I had asked Kile to call him to meet us at the house. Now I am still in the mindset of maybe we can just take her for a few days and maybe smooth it over. We go in and there are boxes, boxes, boxes in the front room. And Lisa is nowhere to be found. We walk into Alex's room and 95% of her stuff is gone. Oh, so that's what is in the boxes. That pissed me off again. It was only 3 hours! Between the first VM and all the discussion on the phone.
Obviously, someone saw a major opportunity, didn't they? I found out later that a lot of it was stuff Lisa had placed into boxes after the restriction happened. Alex's PS2, her stereo, various items of value. Oh, and her cell was taken away as well. Alex was told she wouldn't get any of these things back until there was proof of bringing up her grades. Okay..I can understand putting it away, but boxing it up and sealing it? Yeah, no forethought there.
Alex had to go out to the backyard where Lisa was to get her phone. Now she didn't say goodbye to Alex or anything when we left. Oh, well. So now Alex is living with us. Yes, 3 months ahead of schedule. Arrgh. She is going finish her year out at her high school. It's going to be tough, but as always we'll make it work.
The only thing that is a mess right now is that I don't really foresee Daryl giving me any money to help me. When I asked, he said that at the moment, he was sending enough to help pay the rent and that Lisa was buying the food. So I would have to talk to her. Oh hell no. What makes you think I am going to discuss anything with that woman? This is your child, not hers. She doesn't care.
He said that once Lisa has moved up to where he's at, it should be easier to send something. But that he wouldn't know until everything was settled. But you know what? I will make it work. Thank goodness I have Jack or I would be insane at this point. And Kile too. I apologized so much that night. Thank you for what you did. I really appreciate it.
I am looking at this as a new adventure!!! Together, we can do it.
Now I got majorly pissed as what the hell am I supposed to do? Especially since this is the day after the robbery and I had just finished telling all about it, then this happens. I call Alex to find out what's going on. She says she can't go back to a place she's not wanted. I say okay, give me a few minutes and I'll call you back. I look at Kile and he says let's go. Of course I am crying again 'cause this is just too much.
We get out to where she's at and I call Daryl. Wow, we talked ahem, yelled at each other for almost an hour. We go back and forth about what's going on. I tell him I am not saying that what Alex did was right, it's not. But what I am angry about is the fact that he told her to leave. I ask him if that is what he truly wants. He says no, but that Alex made her decision. I say, but you are the adult, the parent. Also, you cannot threaten me with this and not expect me to react. I have my friend here with a truck and I am ready to take her stuff now.
He says that's not how he wants this to go. I say I don't either, but you have to make a choice. He says he is not choosing Lisa over his kids. I said I never said that you did. I meant about the living situation. I know what's been going on. I've seen it. I put him on speaker and Alex talks to him too. Turns out that they (Lisa and Daryl) have been trying to get Alex to talk to a shrink about her problems.
I blow up at this, asking him why aren't you talking to her? He says well, I don't want to hear about her friends. I told him it's part and parcel the same thing. If she feels comfortable enough to tell you about her friends, then it will come down to her issues. Don't you get it? Then Alex pops up with that she has been feeling depressed and suicidal. He glosses it over like it's nothing. Uh yeah, that may be teenage angst, but I am taking no chances.
I ask again what he wants to do now. He says that it's Alex's decision and that Lisa has already packed half her stuff. I say and you're okay with that? He says yes. I say okay then, obviously the choice has been made. He is not happy, but has to deal with it. I lost it and I finally say what has been on my mind. And I am not alone. I told him you realize what's happening. She has done everything possible to poison you against your kids. And it worked. Alex says to him again about what it's like in the house, how Lisa ignores her and hides in the bedroom.
He says oh so now Lisa is the whole problem? I say no, but you no longer listen to the kids. And you promised that would never happen. That they are first in your life. He says that is still true. I say not from where I'm standing. He says what do you want from me? I say a home for our daughter that welcomes her and is not a place she has to worry about losing. Where she feels safe.
He says well, maybe that place is with you. I say maybe it is. He calms down and says all right. Then we will figure something out to help take care of her. I say okay, and by the way I will never put the kids against you. It's on you to keep a good relationship with them. He says we will talk soon and I hand the phone to Alex. They talk for a few more minutes and I hear her say I love you Dad.
We get to the house and Jack is waiting. I had asked Kile to call him to meet us at the house. Now I am still in the mindset of maybe we can just take her for a few days and maybe smooth it over. We go in and there are boxes, boxes, boxes in the front room. And Lisa is nowhere to be found. We walk into Alex's room and 95% of her stuff is gone. Oh, so that's what is in the boxes. That pissed me off again. It was only 3 hours! Between the first VM and all the discussion on the phone.
Obviously, someone saw a major opportunity, didn't they? I found out later that a lot of it was stuff Lisa had placed into boxes after the restriction happened. Alex's PS2, her stereo, various items of value. Oh, and her cell was taken away as well. Alex was told she wouldn't get any of these things back until there was proof of bringing up her grades. Okay..I can understand putting it away, but boxing it up and sealing it? Yeah, no forethought there.
Alex had to go out to the backyard where Lisa was to get her phone. Now she didn't say goodbye to Alex or anything when we left. Oh, well. So now Alex is living with us. Yes, 3 months ahead of schedule. Arrgh. She is going finish her year out at her high school. It's going to be tough, but as always we'll make it work.
The only thing that is a mess right now is that I don't really foresee Daryl giving me any money to help me. When I asked, he said that at the moment, he was sending enough to help pay the rent and that Lisa was buying the food. So I would have to talk to her. Oh hell no. What makes you think I am going to discuss anything with that woman? This is your child, not hers. She doesn't care.
He said that once Lisa has moved up to where he's at, it should be easier to send something. But that he wouldn't know until everything was settled. But you know what? I will make it work. Thank goodness I have Jack or I would be insane at this point. And Kile too. I apologized so much that night. Thank you for what you did. I really appreciate it.
I am looking at this as a new adventure!!! Together, we can do it.
Wednesday, December 31, 2008
I am beyond rational thinking at this point.
Let me explain...
I am at work until 11pm. Jack said he would pick up the kids after work, which was originally supposed to be after 9pm. Now Keith's group home has a curfew, which is 9pm, so I asked Lisa( the kids' stepmom) yesterday if she would mind picking up Keith around 6pm today and take him to their house.
That way, Jack could make one stop and we wouldn't miss Keith. She said to me no problem and I thought everything was settled.
Oh no, I call a frantic voice mail from Keith at about 5pm. I go in the back office and Keith is almost crying saying that he got a call from Lisa and she told him she wouldn't be there until 9pm. Uh, what? I call him and he tells me that Lisa had called him to tell him this and he's freaking out, thinking that he won't be able to see me or his grandma or anyone and is pretty upset.
Well thankfully, Jack was called in earlier and is supposed to be off at 7pm. I tell him it's okay, that Jack will get him from the group home and not to worry. He keeps asking me "Are you sure, Mom? He'll be here?"
I'm standing there wanting to strangle that woman for causing my baby such stress.But I compose myself and tell him yes, Jack will be there. Don't worry and I will see you soon. He seems to calm down and we say love you as we hang up. I leave a message for Jack on his voice mail as well as a text summarizing the situation.
I then call Alex to see if Lisa is there at the house. She says no, what's wrong Mom? I tell her what happened and she about loses it. I tell her it's okay and we have it taken care of. I tell her to not say anything to Lisa as it's not worth it and I will deal with it at a later time.
She says okay and I hang up with her. I then call Lisa and of course it goes to voice mail. Swallowing my anger, I leave a message simply stating that Jack is off earlier than anticipated and that he will be picking up Keith, so she doesn't have to.
Oh the words that were stuck in my throat. I absolutely loathe that woman. I do. I have tried so hard to make the effort, but she seems hellbent on making sure the kids despise their father. It's horrible, really. I have done everything in my power to NEVER say anything bad against the two of them in their earshot.
But in almost 2 years time, she has effectively destroyed the relationships the kids had with him. Keith tells me he is happy his dad is gone, which makes me sad. And Alex, well, she has finally reached a point that she cannot take the nonsense anymore. It hurts to know that. I'm not saying it's entirely Lisa's fault, but Daryl didn't stand up and protest very hard either.
But....I am NOT going to let that ruin my happy family time. Nope, I won't. When I see my kids smiling faces, all that pain and disgustedness will go away. It will be replaced by love, happiness and hugs. And that's what is really important.
I am at work until 11pm. Jack said he would pick up the kids after work, which was originally supposed to be after 9pm. Now Keith's group home has a curfew, which is 9pm, so I asked Lisa( the kids' stepmom) yesterday if she would mind picking up Keith around 6pm today and take him to their house.
That way, Jack could make one stop and we wouldn't miss Keith. She said to me no problem and I thought everything was settled.
Oh no, I call a frantic voice mail from Keith at about 5pm. I go in the back office and Keith is almost crying saying that he got a call from Lisa and she told him she wouldn't be there until 9pm. Uh, what? I call him and he tells me that Lisa had called him to tell him this and he's freaking out, thinking that he won't be able to see me or his grandma or anyone and is pretty upset.
Well thankfully, Jack was called in earlier and is supposed to be off at 7pm. I tell him it's okay, that Jack will get him from the group home and not to worry. He keeps asking me "Are you sure, Mom? He'll be here?"
I'm standing there wanting to strangle that woman for causing my baby such stress.But I compose myself and tell him yes, Jack will be there. Don't worry and I will see you soon. He seems to calm down and we say love you as we hang up. I leave a message for Jack on his voice mail as well as a text summarizing the situation.
I then call Alex to see if Lisa is there at the house. She says no, what's wrong Mom? I tell her what happened and she about loses it. I tell her it's okay and we have it taken care of. I tell her to not say anything to Lisa as it's not worth it and I will deal with it at a later time.
She says okay and I hang up with her. I then call Lisa and of course it goes to voice mail. Swallowing my anger, I leave a message simply stating that Jack is off earlier than anticipated and that he will be picking up Keith, so she doesn't have to.
Oh the words that were stuck in my throat. I absolutely loathe that woman. I do. I have tried so hard to make the effort, but she seems hellbent on making sure the kids despise their father. It's horrible, really. I have done everything in my power to NEVER say anything bad against the two of them in their earshot.
But in almost 2 years time, she has effectively destroyed the relationships the kids had with him. Keith tells me he is happy his dad is gone, which makes me sad. And Alex, well, she has finally reached a point that she cannot take the nonsense anymore. It hurts to know that. I'm not saying it's entirely Lisa's fault, but Daryl didn't stand up and protest very hard either.
But....I am NOT going to let that ruin my happy family time. Nope, I won't. When I see my kids smiling faces, all that pain and disgustedness will go away. It will be replaced by love, happiness and hugs. And that's what is really important.
Friday, November 21, 2008
I love Disneyland!
So we took Alex for her birthday yesterday. We had a blast! Alex took a lot more photos than I did, so as soon as she sends them to me, I will post the best of them here. But for now, I have a few for you to enjoy.


Jack and I getting ready to go

Jack and our friend Kile on Autopia

Alex and I sharing a car on Autopia

Just Alex. Isn't she cute?
As I said, she took WAY more pictures than I did. We have an awesome one in front of the Christmas tree on Main Street. I can't wait to get those!
Jack and I getting ready to go
Jack and our friend Kile on Autopia
Alex and I sharing a car on Autopia
Just Alex. Isn't she cute?
As I said, she took WAY more pictures than I did. We have an awesome one in front of the Christmas tree on Main Street. I can't wait to get those!
Wednesday, November 19, 2008
Never a dull moment here at the Holiday Inn Express
Okay, I've decided that I am going to share what happened today at work. I wasn't going to as it's a LONG entry, but I just want to show what I go through during a typical day. Not saying I call the cops all the time, but this brand of guest is what I am forced to deal with quite frequently.
So sit back, grab some popcorn and have a laugh.
From my front desk report Nov, 19, 2008:
(Mr. Lipski is the guest supposedly in this room and Christina is the manager on duty, Tina is my general manager)
Guest was due to check out today. I was informed when I came to work at 3pm that a female not registered called from the room stating that the room had been extended for 1 more night. The room had been cleared out by a cash payment, but no other arrangements had been made. When I called the room to speak to Mr. Lipski, the female acted as though she didn't know the guest. I told her we needed to have a form of payment to be able to extend this reservation as well as an ID to change the name responsible if that was the case. That either Mr. Lipski or herself needs to take care of this or they would have to vacate the room.
The guest acted very strangely and then said that she was waiting for her friend to come in to pay. I said that we would need some form of payment now for her to stay in the room, if not it was past check out time, so she would need to leave until the person arrived and then she would be more than welcome to check back in.
She got very agitated and said that the guy was supposed to pay for the room and she didn't understand what was going on. I said that he had not authorized that, and that his CC had declined. She said that she would leave in 10 minutes. I called the GGPD after giving Christina the heads up and she suggested I should call just as a backup.
Mr.Lipski called during this time and asked what was going on as he had received a phone call that we had charged his CC. I told him that since there was still someone in the room and was the person listed as the responsible party, he would be charged for whatever happened. He said he was not authorizing that. I said okay and let the guest in the room know this. She tried to tell me again that she was waiting for someone.
Then another female named Cindy called saying that the person in the room was her sister. That she was at a lawyer's office in Irvine but that she would take care of the room when she arrived. Christina spoke with her telling her that that was fine, but until then the guest would have to leave the room until she came to make the payment.
The police arrived at 4:00pm and the guest had still not left or come down to pay for the room. The officers asked her to pack up her things and leave the room. Then they left. A half hour later, I had not seen the guest come downstairs. Christina went upstairs and then called saying that the guest had taken some items from the room and that I should call 911. I did so and the police came back. The police said for me to go ahead and charge the CC on file for the missing items.
But they did not remove the female in question. Rather, she had a luggage cart packed full that she took out to the parking lot and is at this time still waiting for someone to pick her up. That was at 5:00pm.
At 5:30pm Christina left and saw the guest still seated in the parking lot with the luggage cart. After calling Tina, she said I should call the police and have her removed seeing as she was now considered trespassing. I called the GGPD and they said they would send someone out.
At 5:45pm a blonde girl that I had not seen before came in and said she was here to pick up her sister that had been in Rm.328. Could I let her go upstairs to check over the room? I said no, I'm sorry but only the guest responsible can do that. She said she had left a laptop case inside the room. I told her that Mr.Lipski would have to come in and show us his ID because he was the guest listed on the room. Paulin had gone upstairs and brought it down to me. It is on the counter. Only Mr.Lipski is allowed to pick this and any other items that may have been left in this room. He is to produce a valid ID.
I was instructed by Christina to also charge the guest's CC for 1 night room and tax since the guest did not depart until almost 2 hours after check out time. I was able to do so, but guest's CC did not authorize for the $50 in stolen items charges. I have left this account in the system under house account 9044 for check out tomorrow. Please settle the amount before checking out of system. Thank you.
So that is what I had the pleasure of sorting out during my shift. I had the cops show up three times and many of my guests were watching wondering what the heck was going on. I apologized to a few of them and tried to play it off like it was nothing. As it was, my GM asked me who checked them in and who let them stay over. I told her and she is not happy.
But I doubt anything will happen to the employees. It's frustrating, really.
At least tomorrow Jack and I are taking Alex to Disneyland for her B-day. Thanks to an awesome CM I know. Yay, I will have to take pictures!
Make sure to call her. She will be 17. Wow, time sure goes fast, doesn't it?
So sit back, grab some popcorn and have a laugh.
From my front desk report Nov, 19, 2008:
(Mr. Lipski is the guest supposedly in this room and Christina is the manager on duty, Tina is my general manager)
Guest was due to check out today. I was informed when I came to work at 3pm that a female not registered called from the room stating that the room had been extended for 1 more night. The room had been cleared out by a cash payment, but no other arrangements had been made. When I called the room to speak to Mr. Lipski, the female acted as though she didn't know the guest. I told her we needed to have a form of payment to be able to extend this reservation as well as an ID to change the name responsible if that was the case. That either Mr. Lipski or herself needs to take care of this or they would have to vacate the room.
The guest acted very strangely and then said that she was waiting for her friend to come in to pay. I said that we would need some form of payment now for her to stay in the room, if not it was past check out time, so she would need to leave until the person arrived and then she would be more than welcome to check back in.
She got very agitated and said that the guy was supposed to pay for the room and she didn't understand what was going on. I said that he had not authorized that, and that his CC had declined. She said that she would leave in 10 minutes. I called the GGPD after giving Christina the heads up and she suggested I should call just as a backup.
Mr.Lipski called during this time and asked what was going on as he had received a phone call that we had charged his CC. I told him that since there was still someone in the room and was the person listed as the responsible party, he would be charged for whatever happened. He said he was not authorizing that. I said okay and let the guest in the room know this. She tried to tell me again that she was waiting for someone.
Then another female named Cindy called saying that the person in the room was her sister. That she was at a lawyer's office in Irvine but that she would take care of the room when she arrived. Christina spoke with her telling her that that was fine, but until then the guest would have to leave the room until she came to make the payment.
The police arrived at 4:00pm and the guest had still not left or come down to pay for the room. The officers asked her to pack up her things and leave the room. Then they left. A half hour later, I had not seen the guest come downstairs. Christina went upstairs and then called saying that the guest had taken some items from the room and that I should call 911. I did so and the police came back. The police said for me to go ahead and charge the CC on file for the missing items.
But they did not remove the female in question. Rather, she had a luggage cart packed full that she took out to the parking lot and is at this time still waiting for someone to pick her up. That was at 5:00pm.
At 5:30pm Christina left and saw the guest still seated in the parking lot with the luggage cart. After calling Tina, she said I should call the police and have her removed seeing as she was now considered trespassing. I called the GGPD and they said they would send someone out.
At 5:45pm a blonde girl that I had not seen before came in and said she was here to pick up her sister that had been in Rm.328. Could I let her go upstairs to check over the room? I said no, I'm sorry but only the guest responsible can do that. She said she had left a laptop case inside the room. I told her that Mr.Lipski would have to come in and show us his ID because he was the guest listed on the room. Paulin had gone upstairs and brought it down to me. It is on the counter. Only Mr.Lipski is allowed to pick this and any other items that may have been left in this room. He is to produce a valid ID.
I was instructed by Christina to also charge the guest's CC for 1 night room and tax since the guest did not depart until almost 2 hours after check out time. I was able to do so, but guest's CC did not authorize for the $50 in stolen items charges. I have left this account in the system under house account 9044 for check out tomorrow. Please settle the amount before checking out of system. Thank you.
So that is what I had the pleasure of sorting out during my shift. I had the cops show up three times and many of my guests were watching wondering what the heck was going on. I apologized to a few of them and tried to play it off like it was nothing. As it was, my GM asked me who checked them in and who let them stay over. I told her and she is not happy.
But I doubt anything will happen to the employees. It's frustrating, really.
At least tomorrow Jack and I are taking Alex to Disneyland for her B-day. Thanks to an awesome CM I know. Yay, I will have to take pictures!
Make sure to call her. She will be 17. Wow, time sure goes fast, doesn't it?
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